I just got off the phone with a guy from mud motor kit ..I ordered a longer shaft ..never have I called a place up to order parts and been able to talk to someone so nice and knowledgeable… He talked to me like I was his friend! That’s amazing …I could have talked with him for awhile .lol didn’t get his name but these guys are awesome ..they got a good product matched with good people ….my hats off to ya.
With all of your tech support and being able to pick up the phone and talk to you directly is great and almost unheard of these days. I work for a large publicly traded custom manufacturing company and there number one focus after safety is customer care. Reason being without a customer you have nothing. It seems you guys have this figured out. Keep up the great customer service!
I wanna thank you for all your help. Great customer service. Best I ever had. Polite and very professional. The shipping time is unbelievable. I ordered it Sunday and it’ll be here Thursday. That means I’ll be ready for fishing Saturday. Outstanding.
This is the reason I decided to do business with you, and not those other guys, because of your prompt response.
By far the best product of its kind on the market for the price! SPS gets you where you need to go! And back!
Great company with great customer service! Couldn’t be happier!
The kit I ordered made it here fast! So fast, in fact it will be a little while before I can get to assembling it. I’m in the service business and get the impression you run a first class operation. Thanks!
Best service in the business!!!!! Thanks for going above and beyond!!!!!
I wanted to say thank you very much for your time to help me with my questions. Being a business owner myself, I really appreciate the help from your staff and you taking the time to respond AND so promptly. Again, Jon thank thank thank you. I chose Swamp Runner due to the simple fact that you seem to take great pride in your product and customer satisfaction! Thank you for providing a quality product at a fair price.
It was a learning experience and great pleasure to listen to your wisdom about mud motors. I just ordered the MINI-SWAMP-RUNNER kit. I feel comfortable buying from someone that is as much a friend as they are a businessman. I will recommend your kit and you to everyone who asks about the mud motor setup when I use it to duck hunt. Have a great day Steve …your boss is lucky to have you on his team. You made this sale.
I got to take my dad and son out on my Swamp Runner’s maiden voyage this weekend. we caught 4 bass and brought home a black bellied whistling duck. The motor and kit ran great and was easier to handle than I was expecting. I had one previous experience with operating a different brand longtail, and it was very difficult to maneuver. I had to fight with it to get it to do what I wanted. I am very happy with how the Swamp Runner went together and operated. It was a blast to be able to go places I hadn’t seen before!